Privacy Policy

1. Introduction

ROVER ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered SOX compliance testing platform ("the Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, job title, and contact information
• Authentication Data: Usernames, passwords, and security questions
• Content: Documents, evidence files, control testing data, and other content you upload or create through the Service
• Communication Data: Information you provide when contacting us for support or inquiries
• Payment Information: Billing address, payment method details (processed through secure third-party payment processors)

2.2 Information We Collect Automatically

When you use the Service, we may automatically collect certain information, including:

• Usage Data: Information about how you access and use the Service, including pages viewed, features used, and time spent
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Log Data: Server logs, including access times, pages viewed, and error logs
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, such as:

• Business partners and service providers
• Social media platforms (if you choose to connect your account)
• Public databases and data providers
• Integration partners (e.g., ERP systems, accounting software)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide, maintain, and improve the Service
• Account Management: To create and manage your account, process transactions, and send related information
• Communication: To respond to your inquiries, provide customer support, and send administrative messages
• Personalization: To personalize your experience and provide content and features relevant to your interests
• Analytics: To analyze usage patterns, monitor performance, and improve our Service
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
• Marketing: To send promotional communications (with your consent, where required by law)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Payment processors
• Analytics and monitoring services
• Customer support platforms
• Email service providers

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.4 Protection of Rights

We may share information to protect our rights, privacy, safety, or property, and that of our users or others.

4.5 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Portability: The right to receive your information in a structured, commonly used format
• Objection: The right to object to processing of your information
• Restriction: The right to request restriction of processing
• Withdraw Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including through our use of cloud service providers. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

ROVER
Email: info@userover.ai
Website: www.userover.ai